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Closed:
Easter Sunday
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Christmas Day
New Years Day
Hours:
Christmas Eve
New Years Eve

Open from 9 AM - 4 PM Eastern Time

Shipping Turnaround Time

Monday - Thursday:
Orders placed Monday - Thursday will be shipped the next business day, but must be placed before 7PM Eastern Time. 

Friday:
Orders placed on Friday will be shipped Monday, unless there is a holiday.

Saturday:
Orders placed on Saturday will be shipped on Monday, unless there is a holiday.

Sunday:
Orders placed on Sunday will be shipped on Tuesday.
Privacy Policy

Pb Markers will not sell, trade, or disclose to third parties (except as provided below) any customer identifiable information derived from the registration for, or use of, a Pb Markers product or service -- including customer names and addresses -- without the consent of the customer. Pb Marker will, however, disclose customer identifiable information as required by subpoena, search warrant, or other legal process or in the event of a law enforcement request for emergency purposes or in the event that such customer is engaging in unlawful practices.

When Pb Markers uses third parties to perform services on its behalf, Pb Markers will request that such third parties protect your customer identifiable information consistently with this privacy policy. However, we cannot ensure that all of your customer identifiable information will never be disclosed, as regulatory and/or other requirements may make disclosure necessary.


Collection and Use of Information

In some instances, Pb Markers may collect information that is not "customer identifiable information." Some examples of this type of information include the type of Internet browser you are using, the type of operating system you have configured on your computer, and the domain name of the Web site and/or Internet Service Provider from which you are linked to our Web site. Pb Markers primarily uses this information for market research and optimizing its systems in order to deliver the best customer experience possible.


Security

Pb Markers has gone to great lengths to implement technology and security features to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and Pb Markers, based on its judgment, will continue to enhance its security procedures as new technology becomes readily available. However, since there is no such thing as "perfect Internet security", Pb Markers cannot provide any guarantees of 100% security compliance.


E-mail Contents

Pb Markers will not read or disclose to third parties private e-mail communications that are transmitted using Pb Markers services except as required to operate the service or as otherwise authorized by law.


Other Web Sites

Since Pb Markers' Web site contains links to other Web sites, we are not responsible for the content or privacy practices employed by these other Web sites. It is possible that on some occasions, these third party Web sites may in fact collect personal information from our customers. We recommend that you examine the privacy policies of such third party Web sites prior to submitting any personal information, as they may differ from ours.

In some instances, our Web site content is also featured on other Web sites with differing or non-existent privacy policies. These Web sites may collect personal information from their customers that may or may not be used in conjunction with our Web site information. Prior to supplying any personal information to any third party company linking to our Web site, please read and understand their privacy policy.


Account Information

Pb Markers honors requests from customers for account information and will correct any such information, which may be inaccurate. Customers may contact Pb Markers to verify that appropriate corrections have been made.


Privacy Changes

Pb Markers reserves the right to change its privacy policy by publishing new terms at any time. This privacy policy does not create any legal right for you or any third parties.


Questions?

Please direct any questions or comments regarding our privacy policy to sales@pbmarker.com.


International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. 

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Pb Markers, Inc. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


Sales Tax

Pb Markers, Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


Return Policy

- No refunds or returns on markers that have been personalized items with initials or numbers. 
- No refunds or returns after 15 days from the date of purchase on all other items. 
- Returned items have a 15% restocking fee, this will be deducted from your refund.
- No refunds on the original shipping.
Contact information:

Phone: 954 - 447 - 5137
E-mail: sales@pbmarker.com

Shipping Address:

8090 West 23 Ave
Unit 6
Hialeah, FL 33016
Call in hours:

Monday         11:00AM - 10:00PM     Eastern Time
Tuesday        11:00AM - 10:00PM     Eastern Time
Wednesday   11:00AM - 10:00PM     Eastern Time
Thursday       11:00AM - 10:00PM     Eastern Time
Friday            11:00AM - 10:00PM     Eastern Time
Saturday        11:00AM -   4:00PM     Eastern Time
Sunday          CLOSED  
CAUTION:
Even though our markers are now lead free, we still encourage you to wash your hands.

We are available to help you navigate our website
Monday - Friday 11 AM - 10 PM EST | Saturday 11 AM - 4 PM EST | Sunday CLOSED
Just give us a call: 954 - 447 - 5137